Shipping policy

Kaizen Electrics currently ships within the United States only.

We do not offer international shipping at this time.

All orders are processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed the next business day.

Once your order ships, you will receive a confirmation email with tracking details.

Shipping rates and delivery times vary based on your location:

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24–48 hours for tracking updates to appear.

Due to the size and weight of our products:

Please ensure someone is available to receive the delivery.

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incomplete, contact us within 48 hours of delivery with clear photos of the product and packaging.

We will work quickly to resolve the issue.

While we aim to meet all delivery timelines, delays may occur due to:

We appreciate your patience in such cases.

Customers are responsible for entering the correct shipping address.

Orders shipped to incorrect addresses due to customer error may not be eligible for reshipment or refund.

For any shipping-related questions, please reach out through our Contact page.

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